Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event

Waiver

The Summer 22-23 waiver deadline ended 06/15/2023. The online waiver system can no longer accept new waiver requests.

Parent Information

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

UIS Claims Services Flyer

Continuation

Continuation coverage is only available for students who are tuition billed for the insurance. International and HSC students and their dependent(s) can purchase three (3) months of additional medical coverage. (Dental is not available.) Continuation must be purchased within thirty (30) days of the current coverage termination date. 

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL  60680-4112
1-855-267-0214
Customer Service
1-855-267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected